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Mailing Address
5312 Peach Blossom Blvd.
Port Orange, FL 32128

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Please scroll down the page and READ the shipping information and shipping times.

International Orders (orders that are from outside the USA and Canada),
MUST check out through PayPal.

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UPS® U.S. Postal Service
UPS, the UPS Shield trademark, the UPS Ready mark, the UPS Developer Kit mark and the Color Brown are trademarks of United Parcel Service of America, Inc. All Rights Reserved. U.S. Postal Service logos used by permission. All rights reserved.


IMPORTANT Shipping Information.
It is the customers responsibility to read this.

All Packages are shipped with Tracking Numbers and Delivery Confirmation.

UPS does NOT ship to PO Boxes.  Only the Post Office will deliver to a PO Box.  If you select shipping by UPS and you enter a PO Box, your package will be either returned or mis-delivered.  Studio 1 Productions is NOT responsible for you package if you try to use UPS to deliver to a PO Box.  Again, you MUST select one of the Mail options to ship to a PO Box.

First Class Mail, Priority and Express Mail Orders  placed before 12 noon EST, will ship the same DayOtherwise, they will ship out the next business day.  This is due to our mail being picked up just after 12 noon.

UPS Orders
placed BEFORE 3 PM EST will ship the same day UPS Orders placed AFTER 3 PM EST will ship the business next day.

First Class Mail in the USA Shipping Times - 2 to 5 days from the day it ships on average, depending on your location.  This is not a guaranteed delivery time.  NOTE: AK and HI, shipping time may take longer due to your location.
 
Priority Mail in the USA Shipping Times - 2 to 3 days from the day it ships, depending on your location.  NOTE: AK and HI, shipping time may take longer due to your location. 

Priority Mail Express in the USA Shipping Times - 1 to 2 days from the day it ships, depending on your location. NOTE: AK and HI, shipping time may take longer due to your location. 
 
International Priority Mail Shipping Times
Priority Mail being shipped International can take 5 to 15 day on average.  This is NOT a guaranteed time frame due to customs and the postal systems in other countries.   All Post Office Packages are shipped with Delivery Confirmation.

International Express Mail Shipping Times
Express Mail being shipped International can take 3 to 7 day on average.  This is NOT a guaranteed time frame due to customs and the postal systems in other countries.   All Post Office Packages are shipped with Delivery Confirmation.


Tracking information for all shipments is provided to you via your email address after the package has shipped.  Once the Post Office, UPS or shipping carrier shows the package has been delivered to the customer's address, the customer assumes all responsibility for the package.


 Average UPS Ground Ship Times for USA

Florida Southeast Northeast Midwest West Coast
1 to 2
Business Days
Approx. 2 to 3 Business days Approx. 3 to 4 Business days Approx. 4 to 6 Business days Approx. 6 to 8 Business days

UPS Business Days = Monday thru Friday and does not include Holidays or Weekends.  When counting shipping days do not count the day the item was shipped on.  For example, an order shipping via UPS 2 Day air that was placed on Monday will arrive on Wednesday.  A UPS 2 Day air order placed on Friday will arrive on Tuesday.

Saturday delivery is not available to all areas.  For Saturday delivery you must call the order in.

International Orders: We only charge you for the shipping cost.  This does not include any broker fees or taxes that MAY apply.  Please contact UPS or the Postal Service in your country for more information.

For Canada - UPS Ground shipping times to Canada are 6 to 10 days on average, depending on what part of Canada you are in.  You may want to consider shipping via the Postal Service as it is usually less expensive and just as fast.

UPS Air Delivery Guarantee - The guarantee DOES NOT apply to UPS shipments that contain incorrect or incomplete addresses, if you are unavailable to sign for the package or UPS shipments that are delayed due to causes beyond UPS’s control (such as weather, mechanical break downs, etc.).  Saturday delivery is not available to all areas.  Please visit the UPS website for more information on exclusions.

1. Any package that is refused or undeliverable will be charged a 20% restocking fee, plus return shipping costs, along with the original shipping charge.  The customer assumes all responsibility for refused or undeliverable packages.  No Exceptions to this.
2. Studio 1 Productions is not responsible for any shipping delays or return shipping costs.  Once UPS, the Post Office or shipping carrier shows the package has been delivered the customer will assume all responsible for the package.  Studio 1 Production will not be held responsible for any package lost, stolen or missing once UPS, the Post Office or the shipping carrier shows the package has been delivered.
3. No Refunds on Software, Animations, Download Products, DVD's, Videos, Stock Footage, Stock Photos, Sound Effects or Music, these items are exact exchange only!  Demos are available on-line for these products.
4. For Information on Shipping Rates, Click Here  UPS raises shipping rates at the beginning of each year, so shipping rates will vary from year to year.
5. International Orders (Except Canada) must be paid with PayPal and we can only ship to the address on the PayPal account.
6.  Orders from Unverified PayPal accounts may be held up until PayPal clears them.

For information on our Return Policy click the link.  Non Studio 1 Brand products have a 15% restocking fee, please see the Return Policy page.

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Studio 1 Productions, Inc    Hours M-F 10am to 5pm EST